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Jet Billing System overview

Picture of Jet boxed software
Jet Billing System

This section provides an overview of Jet's core features:

Information about additional functionality available via Jet modules is available here.

 

Billing and Rating

Jet offers unparalleled flexibility in billing and rating.

  • Create plans incorporating flat charges, once-off charges, duration-based charges, usage-based charges, tiered charges (e.g. $0.10/MB for the first 10MB, $0.08/MB thereafter), combinations of the above and more
  • Pro-rata billing—including backward pro-rata calculations for refunds if required
  • Hierarchical relationships between users, allowing for billing of multiple users back to a single customer or cost-centre
  • Plans may include products with different billing periods—bill access fees quarterly while billing usage monthly
  • Support for multiple realms—permits user access across multiple networks, with billing passed back for aggregation
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Usage Collection and Reporting

A wide variety of industry-standard collection systems are supported:

  • Radius—internal radius proxy connects Jet to any radius server
  • Netflow—allows for exact assigning of IPs or subnets to users as well as supporting automated allocation
  • Cisco SSG—scalable authentication architecture supporting fine authentication granularity
  • CSV/text—import of data from external sources (e.g. Upstream provider's usage records)
  • Support for usage collection from wireless networks
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Small picture of sample invoice
Sample invoice

Invoicing

  • Fixed-date or anniversary billing supported
  • Automatic e-mailing of PDF invoices
  • A range of printable invoice export formats supported
  • Invoices are customisable, and can include line items generated from outside the Jet system
  • Support for real-time credit card processing via a range of payment gateways
  • Automated action(s) on overdue accounts
  • Support for prepaid accounts reduces overdue payments
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Provisioning

Jet includes a range of APIs and protocols to facilitate user provisioning:

  • SSH/Telnet
  • HTTP
  • RADIUS file
  • SQL/ODBC
  • FTP
  • SMTP (e-mail)
  • LDAP
  • Command line tools

Jet's flexible API and built-in hooks allow you to trigger arbitrary actions on almost any system event:

  • Send a welcome e-mail on account creation
  • Send warning e-mails when a user exceeds a predetermined % of their periodic usage
  • Automatically suspend overdue accounts—various selection criteria are available

System trigger events include:

  • Account creation/User registration
  • Account suspension
  • Account deletion
  • Account detail changes
  • Password changes
  • Plan changes
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Small picture of sample usage report
Sample report

Reporting Tools

Jet ships with a comprehensive set of standard reports, and also allows for creation of customised reports tailored to a client's specific operating requirements.

Any data that Jet collects in the course of its operation can be built into a report. Additionally the reports can be output into various formats to allow for easy import into external systems if desired.

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Small picture of web based interface
Web-based interface

Web-based Interface

  • Native web-based interface
  • Secure access via SSL encryption
  • XML and open standards compliant, supports the widest range of web browsers possible
  • Customisable via a sophisticated templating system
  • Multi-level access control—admin, sales team, helpdesk staff, end user
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Small picture of customer care portal
Customer care portal

Customer Care Portal

The web interface allows customers to log in and perform housekeeping tasks:

  • Online sign-up (optional)
  • View usage information
  • View current and past invoices
  • Pay invoices or top up prepaid accounts via realtime credit card gateway
  • Update contact information
  • Change access plans (optional)
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Multiple Realm Support

Jet's support for multiple realms provides the ability to segment the user pool into different groups. This is particularly useful in complex, enterprise-scale environments where responsibility for billing users is spread across several entities (departments, networks, campuses, ISPs, etc.).

Jet's interface supports rebranding of each realm to tailor the end-user experience to the preferences of the billing entity. All Jet functions are completely virtualised within realms, allowing, for example, each billing entity to use a different preferred payment gateway.

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Modular Design

Jet's modular design ensures that your billing system includes all the functionality you need, without the expense of unneeded modules.

Available modules include:

Wireless Support
Jet has been used in a number of wi-fi (wireless) access hotspot situations. This module includes tools for providing wi-fi hotspots, roaming, different pricing schemes/plans at different locations and more.

Prepaid Tools
Jet includes tools to automatically generate and use accounts with a fix amount of usage for prepaid card purposes, similar to prepaid phonecards.

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